EDU 627: Effective Communication and Project Management

With many situations in life, communication is always of the utmost importance. When thinking of and discussing project management, communication is one thing that should always be at the top of the priority list.

Projectmanager.com (2014) states, “As a project manager, it is your role to actively manage the messages emanating from your project team, project deliverables, and the project artifacts that your sponsors, users, and wider audience come in contact with your project” (0:13). One things that is great about project management is that sometimes there are people on the team who are solely responsible for communications. In my case because I am the instructional designer and project manager, I would love if I had someone solely responsible for communications because it would make things a little easier for me and would allow me to better focus on the tasks that I should be responsible for. The video below gives a great overview of what needs to be included in a communications plan:

Bourne (2011) writes, “The purpose of communicating with any stakeholder is to build his or her understanding of a project. But there is a huge gap between looking at a written message and understanding its content” (para 1). In many instances with projects and project management, there are always many stakeholders involved. In relation to my project, one of the biggest communication challenges that I am going to have is with one group of my main stakeholders- the Chief Academic Officer and the Instructional Leadership Director.

Both stakeholders are very busy and are difficult to get in contact with because they are always in and out of their office and if you do contact them, whether it be via phone or email, there is never a guarantee that you will get a response. It can become very frustrating when the other group of stakeholders, the teachers who are on the receiving line of the PD, want answers and you cannot provide them.

In order to overcome this obstacle, a clear communication plan needs to be established that is agreed upon by all parties. If the plan is direct, then there is no room for miscommunication and/or inaccuracies in the process.

References

Bourne, L. (2011, June 23). Project communications: A visual understanding [Web log post]. Retrieved from http://www.projectmanagement.com/blog/Voices-on-Project-Management/8950/

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